Active Property Emergency?
Storm openings, active water, fire and smoke damage, or a home that needs boarding up. Call us, tell us what happened and where the property is, and Local Pro Connect will help connect you with an appropriate local service professional.
Triage Capabilities
Emergency Scenarios We Coordinate
Common urgent situations we can help you get coordinated. Availability depends on the location and the participating contractor.
Storm Damage & Tree Impact
Severe wind, hail puncturing roofs, or fallen limbs creating immediate exterior breaches and interior water exposure.
Water Intrusion & Burst Pipes
Ruptured supply lines, sump pump failure, or rapid flooding spreading across living spaces and subflooring.
Fire, Smoke & Soot Damage
Active smoke contamination, structural charring, and large volumes of residual firefighting water requiring stabilization.
Structural Compromise
Sagging ceiling drywall, compromised load-bearing joists, or wall shifts requiring emergency shoring.
Immediate Safety Actions
Follow these essential protocols while waiting for emergency mitigation crews to arrive on site.
Ensure Personal Safety First
Evacuate immediately if there is structural instability, gas smell, or electrical fire danger. Call 911 first in active emergencies.
Shut Off the Damage Source (If Safe)
Turn off the main water shut-off valve for pipe bursts, or switch off main breaker panels if water has not reached electrical conduits.
Avoid Unsafe DIY Repairs
Do not climb wet roofs or enter flooded basements where live electrical current may charge standing water.
Take Initial Timestamped Photos
From a safe vantage point, photograph water levels and structural damage prior to emergency extraction for insurance validation.
Call Local Pro Connect
Tell us what happened and where the property is. We will help connect you with an appropriate local service professional and coordinate the next step.
Notify Your Insurance Company
Most policies ask you to report a loss promptly. Coverage decisions belong to your insurance carrier and policy.
Details to Provide on Call
Having this information ready helps our dispatchers send the correct trade crew and heavy equipment.
Don't Wait for Normal Business Hours
Water and structural damage escalate exponentially by the hour. Call our direct line immediately.
Response Protocol
What Happens Once You Call
How an emergency request moves from your call to the next step.
Intake
We take your contact details, the property location, what happened and whether it is still active.
Connect
Your request is marked urgent and routed to an appropriate local service professional in our network.
Stabilize
Where needed, the provider handles emergency steps such as water extraction, roof tarping or board-up.
Document
Contractors can document the damage and provide estimates you can share with your insurance company.
Next Steps
Repairs and any additional trades are coordinated from the same request, so you are not starting over.
Emergency Request
For active damage, calling is the most direct way to reach us.
Call For Emergency Help
Online emergency requests are not available yet. Please call us directly so we can take your details and start coordinating help.
Call +1 (618) 925-0085If anyone is in danger, or there is fire, a gas odor, electrical danger or a risk of collapse, leave the area and call 911 or your utility first.
Emergency FAQs
Immediate Answers
Common questions regarding emergency tarping, extraction timelines, and insurance filing.